1) Shoes: we charge £10 flat rate postage per pair, worldwide by Royal Mail priority registered, tracked airmail (Royal Mail Special Delivery within the UK).
2) Made-to-Measure Hobble Skirts and "Stilettos by RoSa" Silk Scarves: free shipping by Royal Mail priority registered, tracked airmail (Royal Mail Special Delivery within the UK).
3) UK orders by Royal Mail “Special Delivery” are delivered before 1pm on the working day following the date of despatch. TRACKING NUMBER APPEARS ON YOUR DESPATCH CONFIRMATION EMAIL. Signature required on delivery.
4) Overseas Deliveries are sent by Royal Mail "International Tracked and Signed For" priority registered air mail small packet service. Fully tracked in most countries, quick and reliable. Signature required on delivery. TRACKING NUMBER APPEARS ON YOUR DESPATCH CONFIRMATION EMAIL.
5) Express Courier Delivery via DHL is available to customers outside the UK at extra cost if you require your items urgently. Full details are on the Express Courier Delivery page.
IMPORTANT: if you wish to have your items delivered to a DHL Packstation address Express Courier Delivery via DHL must be purchased. Royal Mail's logistics partner on mainland Europe does not deliver to DHL Packstation addresses.
6) Customs and Import Tax - Customs document is affixed to every package sent outside the EU. Any customs negotiation fee, import tax or duty payable on imported goods in countries outside the EU is the sole responsibility of the purchaser. Please do not ask us to under-declare the value of your package - this is illegal and may result in your package being impounded by your country's Customs authorities.