RoSa Shoes - Shipping

1) Currently, our standard delivery charges are as follows:

UK: Shoes, Skirts, Scarves £7, Boots £10

Europe: Shoes, Skirts, Scarves £12.25, Boots £17.50

Rest of World: Shoes, Skirts, Scarves £14, Boots £20

If these prices are revised at any time, the changes will be clearly displayed here.

Express Courier Delivery Overseas to Europe, USA and Canada - see 5 below.

2) All deliveries are normally sent from Rosa Shoes via the Royal Mail (UK Post Office), and are usually despatched within one working day of receipt of your order.

3) UK orders are sent “Special Delivery” for delivery before 1pm on the working day following the date of despatch. Your package will need to be signed for. Please remember to check for a "while you were out" card from the postman if you can't be there, as you will need this to re-arrange delivery or to collect your package from your local sorting office.

4) Deliveries to overseas countries, both inside and outside the EU, are normally sent by Royal Mail International “Signed For” priority registered air mail. This service is prompt and reliable.

5) Express Courier Delivery is available if you require your shoes in a hurry and live outside the UK in Europe, USA or Canada. A £25 surcharge (purchasable as a separate item here) is payable in addition to the standard delivery charges (as listed in 1 above). This surcharge covers up to 2 pairs of shoes or one pair of boots.

6) All deliveries are normally sent to your billing address (i.e. the address to which your credit card statements are sent). This is to safeguard against someone else using your credit card details without your knowledge. Please note, we will only accept an alternative delivery address if your credit or debit card payment is authenticated by your Bank ("Verified by Visa" or "Mastercard Secure") or in the case of payment by direct bank transfer - if you wish to pay by this method, please contact us by e-mail.

7) Import Tax - any tax or duty payable on imported goods in countries outside the EU is the responsibility of the customer.

8) Customers wishing to return shoes for exchange or refund (see Terms and Conditions) must first notify their intention by e-mail using the Contact Us page on this website, and receive confirmation from us before proceeding.

**NEW THIS SEASON** - ULTRA-HIGH STILETTO BOOTS

Choice of Toe - Extra-Long or Standard Point

Also available - Extra High Stiletto Platform Round-Toe Boot

*PLUS* HUGE REDUCTIONS

ON ALL REMAINING CLASSIC HEEL BOOTS

Lower Heeled Boots now from £75!

Secure Online Payment

RoSa Shoes - Shipping